Shipping policy

Order Processing Time

  • Processing Time: Orders are processed within 1-3 business days after receiving your order.
  • Notification: We will process your order as soon as possible and notify you of the status and logistics information via email.
  • Customer Service: If you do not receive a confirmation email within 3 business days after placing your order, please contact us at info@reluxehome.com

Shipping Information

  • Free Shipping: We offer FREE shipping on all orders within the 48 contiguous United States.  
  • Shipping Restrictions:
    • Excluded Locations: Unfortunately, we do not currently ship to Alaska, Hawaii,Porto Rico, U.S. territories, or any countries outside of the U.S.
    • PO Boxes: We do not ship to PO Boxes.

Contact Us

For any questions regarding your order or shipping, please contact our customer service team at info@reluxehome.com